Frequently asked questions
Below you will find some of the most frequently asked questions and the anwsers regarding to your museum visit.
Opening times and ticket prices
When is the museum open?
Our Lord in the Attic Museum is open:
Monday through Friday from 10 am to 6 pm
Saturday from 10 am to 6 pm
Sunday from 1 pm to 6 pm
The museum is closed on the following public holidays:
December 25 (Christmas Day)
April 27 (King’s Day)
What are the admission prices?
Is it possible to buy a ticket in advance?
You can book an e-ticket via this link.
I have a Museumkaart or another discount card. Do I still need to buy a ticket?
Yes, even if you have an I Amsterdam city card or a Museumkaart you should book a ticket. Then select the ‘Reservation for free ticket’ in our ticket shop.
Is it necessary to buy a ticket in advance?
It is no longer obligatory to book a ticket in advance. Nevertheless, we do advise you to reserve in advance so you can be sure to be admitted on the day of your choice.
I am unable to attend. Can I exchange my ticket or get a refund?
If you can’t make it on the day of your reservation, you can swap your ticket for another date and time. More information is included in the confirmation e-mail you received with your booking.
Your payment is not refundable. For more information contact Global Ticket helpdesk.
Is it possible to purchase a Museumkaart at the ticket counter?
Yes, you can buy a Museumkaart for adults or children (to age 18) and use it immediately to enter the museum without charge.
Can I pay with a credit card or another debit card?
Our Lord in the Attic Museum is a cashless museum and we accept all major credit cards, except American Express.
Service and visits
How much time should I allocate for a visit?
A visit to Our Lord in the Attic Museum usually takes between 50 minutes and 1,5 hour.
Is an audio tour available
Free audio guids are available in eight languages: Dutch / English / German / French / Spanish / Italian / Russian / Chinese.
Are there guided tours?
Guided tours led by a museum tour guide are available for groups. We offer a long version lasting 1,5 hour and a shorter tour lasting 1 hour. The maximum group size is 12 persons; larger groups are divided. Guided tours should be booked in advance; more information is available at ‘Group visits and guided tours’.
Is there a cloakroom / are there lockers?
The museum has an unguarded cloakroom, and free locker where you can leave your coat and your bag or bagpack. Bags and backpacks cannot be taken into the museum; the size limit for (hand)bags is A4 format.
Can I leave my luggage (suitcase/weekend bag) in the cloakroom?
Small bags will fit in a locker, we have no space for large suit cases. Note: you can leave luggage in large lockers at Central Station.
Does the museum have a café?
There’s a museum cafe on the first floor of the entrance building. Here we serve good coffee and tea, soft drinks, or fresh pastries, and you have a view over the Red Light District.
A visit to the museum cafe is possible without an entrance ticket.
Is there a museum shop?
Yes, there is a museum shop and you can visit it without an entrance ticket.
Do you sell gift vouchers?
The museum does not sell gift vouchers.
What is the best way to reach the museum?
Our Lord in the Attic Museum is conveniently reached by public transport. It is located in the middle of the old city centre so it’s easy to reach from Central Station and from the surrounding metro stations and tram stops. It is about a 5 minute walk from these nearby stations and stops. More information is available on the page ‘Practical information’.
Questions about museum rules
Am I allowed to take photographs in the museum?
Photos may be taken without flash and videos may be filmed without additional lighting. In some temporary exhibitions certain items may not be photographed or filmed:
It is of course not the intention that you (unsolicited) portray other visitors.
Mag ik eten en/of drinken in het museum?
Due to the delicate historical setting, food and drinks are not allowed in the museum. Water bottles are likewise not permitted in the museum.
Am I allowed to make phone calls in the museum?
You are kindly requested not to make phone calls in the museum. This rule does not comply to visitors of the Dutch CoVisit tour.
Is the museum accessible for visitors with physical disabilities?
Because of the narrow and often steep stairs, the 17th century house with its hidden church is often difficult for people with a physical disability. There is a Dutch special tour available.
The museum cafe, the museum shop and our temporary exhibition space are all easily accessible. These rooms are located in the entrance building and are accessible by elevator. An adapted toilet is also available here.
Are strollers, walkers, and wheelchairs allowed inside?
Wheelchairs, walkers and prams cannot be brought into the historical monument of Our Lord in the Attic Museum.
Easy accessible areas include the temporary exhibition space, the museum cafe and the museum shop. These are located in the entrance building, which is equipped with an elevator.
Are there facilities for visitors with physical disabilities?
Various options in Dutch are available for visitors with a physical disability, including a special audio tour for visitors who are blind or have impaired sight. We also have a virtual tour for people with limited mobility which offers an opportunity to experience the museum through an accompanier. For more information see under ‘Accessibility’.
Is there an accessible toilet available?
A special bathroom is available on the ground floor of the entrance building.
Am I allowed to bring my (assistance) dog to the museum?
Assistance dogs are permitted in the museum, other dogs and pets may not be brought into Our Lord in the Attic Museum. Note: the narrow and often steep stairs may be difficult for some assistance dogs.
Can I enter for free as a companion?
The acompanier of the visitors with a disability does not need to buy a ticket.
Exhibitions and events
What does IHS stand for?
The IHS monogram stands for the name of Jesus Christ. The individual letters have been interpreted in different ways over the centuries, including as Iesus hominum salvator (Jesus the saviour of mankind) and as In hoc signo (in this sign you will overcome).
It is often found on Catholic objects. The monogram is also used as a logo by the Catholic order of Jesuits (Society of Jesus). Ignatius of Loyola (1491-1556), the founder of the order, chose the monogram IHS for his signet ring.
Are there temporary exhibitions?
Check the agenda for our programme of temporary exhibitions and presentations and our side programme.
What is there to do for children?
Our Lord in the Attic Museum has various products for children. There’s an exciting exploration through the 17th century house for children aged between 5 and 10. For slightly older children there’s an audio guid about religious holidays. These programmes are fun and educational for the whole family. Go to the page ‘Families and children‘.
Do I need to make reservations for activities?
Some activities need to be booked in advance, including workshops and lectures. Where this applies it is clearly indicated. Check our Agenda.
Can the museum be rented for events?
Are you looking for an inspiring, special location for an exclusive event? All our publicly accessible areas in the entrance building and the 17th century house are available for hire. For more information, prices and availability check this page.
Can I get married in the attic church?
The attic church of Our Lord in the Attic Museum is the most romantic place to hold a wedding in Amsterdam’s city centre already several hundreds of years! For more information check this page.
Are there still masses in the attic church?
Mass is celebrated almost every first Sunday of the month in the museum’s church in the attic. These masses are not organised by the museum, although we make every effort to maintain the tradition since it was revived in 1951. For the next attic mass, see the museum agenda.
How can I support the museum?
There are several ways you can support the museum. You can make a one-off donation, or become a Friend of Our Lord in the Attic Museum, and you can include the museum in your will.
Our Lord in the Attic Museum is a charitable foundation, i.e., an ANBI organisation that provides public benefit (Algemeen Nut Beogende Instelling). That means gifts to the museum are fiscally deductible.
Read more here: ‘Become a friend, donate or leave a legacy’.