
Museum
Frequently asked questions
Below you will find some of the most frequently asked questions and the anwsers regarding to your museum visit.
Opening times and ticket prices
Wanneer is het museum geopend?
Our Lord in the Attic Museum is open:
Monday through Friday from 10 am to 6 pm
Saturday from 10 am to 6 pm
Sunday from 1 pm to 6 pm
The museum is closed on the following public holidays:
December 25 (Christmas Day)
April 27 (King’s Day)
Wat zijn de toegangsprijzen?
A regular ticket costs € 15.50 per person.
For children aged 5 to 17, a ticket costs € 7.00.
Children aged under 5 may enter free.
Various discounts are available. For a current overview of all ticket prices and opening hours check the pages ‘Opening hours’ and ‘Ticket prices’.
Tickets
Is het mogelijk om van tevoren een ticket te kopen?
You can book an e-ticket via this link.
Ik heb een Museumkaart of een andere kortingskaart. Moet ik dan ook een ticket kopen?
Yes, even if you have an I Amsterdam city card or a Museumkaart you should book a ticket. Then select the ‘Reservation for free ticket’ in our ticket shop.
Is het nodig om van tevoren een ticket te kopen?
It is no longer obligatory to book a ticket in advance. Nevertheless, we do advise you to reserve in advance so you can be sure to be admitted on the day of your choice.
Ik ben verhinderd. Kan ik mijn ticket ruilen of het bedrag terugkrijgen?
If you can’t make it on the day of your reservation, you can swap your ticket for another date and time. More information is included in the confirmation e-mail you received with your booking.
Your payment is not refundable. For more information contact Global Ticket helpdesk.
Is het mogelijk om bij de kassa een Museumkaart te kopen?
Yes, you can buy a Museumkaart for adults or children (to age 18) and use it immediately to enter the museum without charge.
Kan ik met een creditcard of een andere betaalpas betalen?
Our Lord in the Attic Museum is a cashless museum and we accept all major credit cards, except American Express.
Service and visits
Hoeveel tijd moet ik uittrekken voor een bezoek?
A visit to Our Lord in the Attic Museum usually takes between 50 minutes and 1,5 hour.
Is er een audiotour beschikbaar?
Free audio guids are available in eight languages: Dutch / English / German / French / Spanish / Italian / Russian / Chinese.
Zijn er rondleidingen?
Guided tours led by a museum tour guide are available for groups. We offer a long version lasting 1,5 hour and a shorter tour lasting 1 hour. The maximum group size is 12 persons; larger groups are divided. Guided tours should be booked in advance; more information is available at ‘Group visits and guided tours’.
Is er een garderobe / zijn er kluisjes?
The museum has an unguarded cloakroom, and free locker where you can leave your coat and your bag or bagpack. Bags and backpacks cannot be taken into the museum; the size limit for (hand)bags is A4 format.
Kan ik mijn bagage (rolkoffer/weekendtas) kwijt in de garderobe?
Small bags will fit in a locker, we have no space for large suit cases. Note: you can leave luggage in large lockers at Central Station.
Beschikt het museum over een café?
Note: the museum cafe is temporarily closed.
There’s a museum cafe on the first floor of the entrance building where we serve coffee and tea, fresh pastry and a delicious lunch. The cafe has a view on the busy canal.
A visit to the museum cafe is possible without an entrance ticket.
Is er een museumwinkel?
Yes, there is a museum shop and you can visit it without an entrance ticket.
Verkopen jullie cadeaubonnen?
The museum does not sell gift vouchers.
Hoe is het museum het beste te bereiken?
Our Lord in the Attic Museum is conveniently reached by public transport. It is located in the middle of the old city centre so it’s easy to reach from Central Station and from the surrounding metro stations and tram stops. It is about a 5 minute walk from these nearby statons and stops. More information is available on the page ‘Practical information’.
Questions about museum rules
Mag ik fotograferen in het museum?
Photos may be taken without flash and videos may be filmed without additional lighting. In some temporary exhibitions certain items may not be photographed or filmed:
It is of course not the intention that you (unsolicited) portray other visitors.
Mag ik eten en/of drinken in het museum?
Due to the delicate historical setting, food and drinks are not allowed in the museum. Water bottles are likewise not permitted in the museum.
Mag ik bellen in het museum?
You are kindly requested not to make phone calls in the museum. This rule does not comply to visitors of the Dutch CoVisit tour.
Accessibility
Is het museum toegankelijk voor bezoekers met een fysieke beperking?
Because of the narrow and often steep stairs, the 17th century house with its hidden church is often difficult for people with a physical disability. There is a Dutch special tour available.
The museum cafe, the museum shop and our temporary exhibition space are all easily accessible. These rooms are located in the entrance building and are accessible by elevator. An adapted toilet is also available here.
Kunnen kinderwagens, rollators en rolstoelen mee naar binnen?
Wheelchairs, walkers and prams cannot be brought into the historical monument of Our Lord in the Attic Museum.
Easy accessible areas include the temporary exhibition space, the museum cafe and the museum shop. These are located in the entrance building, which is equipped with an elevator.
Zijn er faciliteiten voor bezoekers met een fysieke beperking?
Various options in Dutch are available for visitors with a physical disability, including a special audio tour for visitors who are blind or have impaired sight. We also have a virtual tour for people with limited mobility which offers an opportunity to experience the museum through an accompanier. For more information see under ‘Accessibility’.
Is er een aangepast toilet aanwezig?
A special bathroom is available on the ground floor of the entrance building.
Mag ik mijn (hulp)hond meenemen naar het museum?
Assistance dogs are permitted in the museum, other dogs and pets may not be brought into Our Lord in the Attic Museum. Note: the narrow and often steep stairs may be difficult for some assistance dogs.
Kan ik als begeleider gratis naar binnen?
The acompanier of the visitors with a disability does not need to buy a ticket.
Exhibitions and events
Waar staat IHS voor?
The IHS monogram stands for the name of Jesus Christ. The individual letters have been interpreted in different ways over the centuries, including as Iesus hominum salvator (Jesus the saviour of mankind) and as In hoc signo (in this sign you will overcome).
It is often found on Catholic objects. The monogram is also used as a logo by the Catholic order of Jesuits (Society of Jesus). Ignatius of Loyola (1491-1556), the founder of the order, chose the monogram IHS for his signet ring.
Zijn er tijdelijke tentoonstellingen?
Check the agenda for our programme of temporary exhibitions and presentations and our side programme.
Wat is er te doen voor kinderen?
Our Lord in the Attic Museum has various products for children. There’s an exciting exploration through the 17th century house for children aged between 5 and 10. For slightly older children there’s an audio guid about religious holidays. These programmes are fun and educational for the whole family. Go to the page ‘Families and children‘.
Moet ik reserveren voor activiteiten?
Some activities need to be booked in advance, including workshops and lectures. Where this applies it is clearly indicated. Check our Agenda.
Wordt het museum ook verhuurd?
Are you looking for an inspiring, special location for an exclusive event? All our publicly accessible areas in the entrance building and the 17th century house are available for hire. For more information, prices and availability check this page.
Kan ik trouwen in de zolderkerk?
The attic church of Our Lord in the Attic Museum is the most romantic place to hold a wedding in Amsterdam’s city centre already several hundreds of years! For more information check this page.
Worden er nog missen in de zolderkerk gehouden?
Mass is celebrated almost every first Sunday of the month in the museum’s church in the attic. These masses are not organised by the museum, although we make every effort to maintain the tradition since it was revived in 1951. For the next attic mass, see the museum agenda.
Hoe kan ik het museum steunen?
There are several ways you can support the museum. You can make a one-off donation, or become a Friend of Our Lord in the Attic Museum, and you can include the museum in your will.
Our Lord in the Attic Museum is a charitable foundation, i.e., an ANBI organisation that provides public benefit (Algemeen Nut Beogende Instelling). That means gifts to the museum are fiscally deductible.
Read more here: ‘Become a friend, donate or leave a legacy’.
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