Frequently asked questions
The following are some of the most frequently asked questions relating to museum visits.
Opening times and ticket prices
When is the museum open?
Our Lord in the Attic Museum is open:
Monday to Friday from 10.00 to 17.00
Saturday from 10.00 to 18.00
Sunday from 13.00 to 18.00
The museum is closed on the following holidays:
December 25 (Christmas Day)
April 27 (King’s Day)
Is it possible to book tickets in advance?
You can book an e-ticket via this link.
I have a Museumkaart or another concession. Do I still need to book a ticket?
Yes, even if you have a Museumkaart or another concession you should book a ticket. Then select the “Reservation for free ticket” in our ticket shop.
Do I need to book a ticket in advance?
It is no longer obligatory to book a ticket in advance. Nevertheless, we do advise you to reserve in advance so you can be sure to be admitted on the day of your choice.
I’m unable to come to the museum. Can I swap my ticket or get my money back?
If you can’t make it on the date you chose, you can swap your ticket for another date and time. More information is included in the confirmation email you received with your booking. Unfortunately, your payment is not refundable. For more information contact Global Ticket helpdesk.
Is it possible to buy a Museumkaart at the ticket desk?
Yes, you can buy a Museumkaart for adults or children (to age 18) and use it immediately to enter the museum without charge.
Can I pay by credit card or another bank pass?
Our Lord in the Attic Museum accepts all major credit cards, except American Express.
Service and visits
How much time should I set aside for a visit?
A visit to Our Lord in the Attic Museum usually takes between 50 minutes and one-and-a-half hours.
Do you offer audio tour guides?
Free audio tours are available in eight languages: Dutch / English / German / French / Spanish / Italian / Russian / Chinese.
Does the museum offer guided tours?
Guided tours led by a museum tour guide are available for groups. We offer a long version lasting one-and-half hours and a shorter tour lasting one hour. The maximum group size is twelve persons; larger groups are divided. Guided tours should be booked in advance: more information is available under ‘Group visits and guided tours’
Does the museum have a cloakroom and lockers?
The museum has an unsecured cloakroom, and free locker space where you can leave your coat and your bag or rucksack. Bags and rucksacks cannot be taken into the museum; the size limit for (hand)bags is A4 format.
Can I leave luggage (suitcase or weekend bag) in the cloakroom?
Small bags will fit in a locker, we have no space for large cases. Note that you can leave luggage at Central Station.
Does the museum have a café?
There’s a museum café on the first floor of the entrance building where we serve coffee and tea, fresh cake and a delicious lunch. The café has a view of the canal and visitors aren’t required to buy a museum ticket.
Is there a museum shop?
Yes, you can visit the museum shop in the entrance building without a museum ticket.
Do you sell gift vouchers?
The museum does not offer gift vouchers.
What is the best way to get to the museum?
Our Lord in the Attic Museum is easily accessed by public transport, by car or by foot. It is located in the middle of the old city centre so it’s easy to reach from Central Station and from the surrounding metro stations and tram stops by foot. More information is available on the ‘Practical information’ page.
Questions about museum rules
May I take photos in the museum?
Photos may be taken without flash and videos may be filmed without additional lighting. In some temporary exhibitions certain items may not be photographed or filmed: where that applies this is indicated. It is of course not the intention that you (unsolicited) portray other visitors.
May I take food and drink into the museum?
Given the delicate historical setting, food and drink may not be brought into the museum. Water bottles are likewise not permitted in the museum.
May I make phone calls in the museum?
You are kindly requested not to make phone calls in the museum.
Is the museum accessible for people with a physical disability?
Because of the narrow and often steep stairs, the seventeenth-century house with its hidden church is often difficult for people with a physical disability to negotiate. However , a special tour is available for a unique experience . The museum café, the museum shop and our temporary exhibition space are all easily accessible. These areas are in the entrance building which is equipped with an elevator.
Can I bring a wheelchair or pram into the museum?
While wheelchairs and prams cannot be brought into the historical section of Our Lord in the Attic Museum, accessible areas include the temporary exhibition space, the museum café and the museum shop. These are in the entrance building, which is also equipped with an elevator.
Do you have facilities for visitors with a physical disability?
Various options are available for visitors with a physical disability, including a special audio tour for visitors who are blind or have impaired visibility. We also have a virtual tour for people with limited mobility which offers an opportunity to experience a museum visit through an accompanier. For more information see under ‘Accessibility’.
Is a bathroom available for people with a disability?
A special bathroom is available on the ground floor of the entrance building.
May I bring my assistance dog to the museum?
While assistance dogs are permitted in the museum, other dogs and pets may not be brought into Our Lord in the Attic Museum. Note that the many stairs may be unsuitable for some assistance dogs.
As an accompanier do I need to buy a ticket?
People accompanying visitors with a disability do not need to buy a ticket.
Exhibitions and events
What does IHS stand for?
The IHS monogram stands for the name of Jesus Christ. The individual letters have been interpreted in different ways over the centuries, including as Iesus hominum salvator (Jesus the saviour of man) and as In hoc signo (in this sign you will overcome). It is often found on Catholic objects. The monogram is also used as a logo by the Catholic order of Jesuits (Society of Jesus). Ignatius of Loyola (1491-1556), the founder of the order, chose the monogram IHS for his signet ring.
Does the museum hold temporary exhibitions?
Check the diary for our programme of temporary exhibitions and presentations and our ancillary events.
What activities do you have for children?
Our Lord in the Attic Museum has various products for children. There’s an exciting treasure hunt through the seventeenth-century house for children aged between 5 and 10. For slightly older children there’s an audio tour about religious holidays. These programmes are fun and educational for the whole family. Go to the ‘ Families and children ‘ page.
Should I book for activities?
Some activities need to be booked in advance, including workshops and lectures. Where this applies it is clearly indicated beside the event. Check our Agenda.
Is it possible to hire the museum?
Are you looking for an inspiring, special location for an exclusive event? All our publicly accessible areas in the entrance building and the seventeenth-century house are available for hire. For more information, prices and availability contact email@example.com
Can I get married in the attic church?
The attic church at Our Lord in the Attic Museum has been the most romantic place to hold a wedding in Amsterdam’s city centre for a several hundred years! For more information, email firstname.lastname@example.org
Is mass still celebrated in the attic church?
Mass is celebrated every first Sunday of the month in the museum’s attic church. These services are not organised by the museum, although we make every effort to maintain the tradition since it was revived in 1951. For the next attic mass, see the museum agenda
How can I support the museum?
There are several ways you can support the museum. You can make a one-off donation, for example, or become a friend of Our Lord in the Attic Museum and you can include the museum in your will. Our Lord in the Attic Museum is a charitable foundation, i.e., an ANBI organisation that provides public benefit (Algemeen Nut Beogende Instelling). That means gifts to the museum are fiscally deductible.
Read more here: ‘Become a friend, donate or leave a legacy’.